Stop seeing conversations as a means to an end:
What makes a good conversationalist has changed little over the years. The basics remain the same as when Cicero became the first scholar to write down some rules, which were summarised in 2006 by The Economist: “Speak clearly; speak easily but not too much, especially when others want their turn; do not interrupt; be courteous; deal seriously with serious matters and gracefully with lighter ones; never criticise people behind their backs; stick to subjects of general interest; do not talk about yourself; and, above all, never lose your temper.” But Cicero was lucky: he never went on a first date with someone more interested in their iPhone than his company.
And once we had done all that, we had reached the final part of the class. It was time to learn the “six ways to have a better conversation”. These, according to the school, are: 1. Be curious about others; 2. Take off your mask; 3. Empathise with others; 4. Get behind the job title; 5. Use adventurous openings; 6. Have courage.