If incompetence is the disease of the novice, overconfidence is the disease of the expert.
This brief clip, which is part of a much longer CSPAN interview with Malcolm Gladwell, discusses overconfidence. Everyone should watch this.
Incompetence irritates me, but overconfidence scares me. Incompetent people rarely have the opportunities to make mistakes that greatly affect things. But overconfident leaders and experts have the dangerous ability to create disaster.
|Still curious? Watch the full 57 minute interview. Gladwell is a staff writer at the New Yorker and the best-selling author of The Tipping Point, Blink, Outliers and What the Dog Saw.|