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Are we more willing to lie when communicating via e-mail than via pen and paper?
Yes. Findings indicate that people are more willing to lie when communicating via e-mail than via pen and paper and feel more justified in doing so. (If you are a marginal employee at work, ask for your review in pen.)
Emails feel so transient, so disembodied, that we’re more tempted to lie when sending them compared with writing with pen and paper. That’s according to Charles Naquin and colleagues who tested the honesty of students and managers as they played financial games.
Forty-eight graduate business students were presented with an imaginary $89 kitty and had to choose how much they’d tell their partner was in the kitty, and how much of the kitty to share with their partner. Crucially, some participants shared this information by email, others by pen and paper. You guessed it – those who shared the info by email were more likely to lie about the kitty size (92 per cent of them did vs. 63 per cent of the pen and paper group), and they were also more unfair in how they shared the money. Participants in the email group also said they felt more justified in misrepresenting the amount of money to their partner.