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What do you do more: Speak, Listen, or Observe?

A cross-cultural survey taken by Satosh Ishii showed that average person in the US converses twice as long (six hours and forty three minutes) than the Japanese (three hours and thirty-one minutes). Westerners speak first, listen second, and observe third. Eastern Cultures prefer a different order: observe, listen, speak. 

The Zen of Listening

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