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Why does software end up sucking?

Jason Fried, co-founder of 37Signals and co-author of the amazingly popular cult hit Rework, says it's because we can't say no.

…The only way to stop this perpetual growth of an object without physical borders is for you to create your own borders. Those borders are discipline, self-control, an editor's eye for “enough.” The ultimate border is one simple word: no. Someone in charge has to say no more than yes.

If the laws of physics govern the physical world, the word no governs the virtual world. “No, that's one feature too many.” “No, that's just not worth it.” “No, no, no.”

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