People Don’t Like To Be Second Guessed
Daniel Kahneman on why organizations have trouble implementing systems that would make decisions more rational:
Kahneman: … there is actually enormous resistance, I think, within organizations to implementing programs that would improve the rationality of their decisions.
Charlie Rose: Why?
Kahneman: Well because it creates difficulty for the leadership. The moment you have a system that is a more structured system – then that system can be used to second guess the decisions of people. And people don’t like to be second guessed. So there is a lot of interest in ways to improve rationality but … when it comes to implementation enthusiasm wanes distinctly. … because you are naked and this is a real problem.
Daniel Kahneman on Charlie Rose
Still curious? Read Kahneman’s book Thinking, Fast and Slow.